9kg99 Terms and Conditions

These terms and conditions ("Terms") form a legal agreement between 9kg99 ("we", "our", or "Platform") and users ("User" or "you") of our website 9kg99.cam. These Terms apply to players in Bangladesh and cover all of our online casino, betting, and related services.

9kg99 is a secure and trusted online entertainment platform designed specifically for players in Bangladesh. Our platform offers slots, casino games, fishing games, cricket betting, and many more entertainment services.

By using our platform, you acknowledge the following:

• You have read and understood these Terms in full.
• You voluntarily agree to be bound by these Terms.
• You accept all policies linked to these Terms, such as the Privacy Policy and Responsible Gaming guidelines.
• You are committed to complying with the applicable laws of Bangladesh.

The following eligibility requirements must be met to register on and use the 9kg99 platform:

2.1 Age Requirement

Our services are available only to individuals aged 21 or older. Access to our platform by minors is strictly prohibited. We may request proof of identity at any time for age verification.

2.2 Other Eligibility Requirements

• You must be a lawful resident of Bangladesh.
• You must hold a valid national identity card or passport.
• You must provide an active mobile number and email address.
• You must have a valid Bangladeshi mobile banking account (bKash, Nagad, Rocket, or Upay).
• Individuals previously permanently banned from our platform may not re-register.

Creating a personal account is required to use services on 9kg99. The terms related to the registration process are outlined below:

3.1 Single Account Policy

Each individual may create and maintain only one account. Creating multiple accounts is strictly prohibited and may result in account cancellation.

3.2 Accuracy of Information

All information provided at the time of registration must be truthful, accurate, and complete. If false information is provided, the account will be closed immediately.

3.3 Account Security

• Your login credentials (username and password) must be kept completely confidential.
• You must notify us immediately of any unauthorized access to your account.
• Allowing third parties to use your account is strictly prohibited.
• Use a strong password and change it regularly.

3.4 Identity Verification (KYC)

We reserve the right to conduct an identity verification process (KYC) at any time. Withdrawals may be placed on hold until verification is complete.

9kg99 offers attractive bonuses and promotions for new and regular players. The terms related to bonuses are as follows:

4.1 Welcome Bonus

New members will receive a 120% bonus on their first deposit, up to a maximum of ৳5,000. This bonus applies once only and is given with the first deposit.

4.2 General Bonus Policy

• Multiple promotional bonuses cannot be claimed from one account at the same time, unless explicitly permitted.
• Read the specific terms of each bonus carefully before claiming it.
• Misuse of bonuses or claiming bonuses through multiple accounts is prohibited.
• 9kg99 reserves the right to modify, suspend, or cancel any promotion.
• Wagering requirements must be met before winnings made with bonus funds can be converted to real money.

4.3 VIP Program

We have three VIP levels. Through regular play, you can advance to higher levels:

• Bronze: Weekly cashback of up to 0.4%.
• Silver: Weekly cashback of up to 0.8%.
• Gold: Weekly cashback of up to 1.2%.

The policies related to transactions on 9kg99 are detailed below. All financial transactions are conducted through secure and encrypted methods.

5.1 Deposit Rules

• Deposits must be made only from a mobile banking account registered in your own name.
• Deposits from third-party accounts will not be accepted.
• The minimum amount for each deposit is ৳500.

5.2 Withdrawal Rules

• The minimum withdrawal amount is ৳800.
• Withdrawal requests generally take between 30 minutes and 3 hours to process.
• Withdrawals will be made only to the mobile banking number used to make the deposit.
• Withdrawals may be delayed if identity verification has not been completed.
• Wagering requirements must be met before bonus funds can be withdrawn.

5.3 Fraud Prevention

In the case of suspicious transactions, 9kg99 reserves the right to temporarily freeze the account and conduct an investigation. If fraud is proven, the relevant account will be permanently closed.

The following policies apply to all players while gaming on 9kg99:

6.1 Fair Play Policy

We are committed to ensuring fair play. All our games are operated using tested and secure technology. Game outcomes are determined impartially using Random Number Generator (RNG) technology.

6.2 Technical Issues

If a game is interrupted due to a technical fault, 9kg99 reserves the right to refund the bet for that specific round. In such situations, our decision will be considered final.

6.3 Betting Rules

• Each game has its own minimum and maximum bet limits.
• Once a bet is confirmed, it cannot be changed or cancelled.
• Specific restrictions may apply when placing bets using bonus funds.

The following activities are strictly prohibited on the 9kg99 platform. Violating these prohibitions will result in the immediate closure of the account and all deposited balances may be forfeited:

• Creating multiple accounts or using another person's account.
• Misusing the bonus system or applying deliberate betting strategies to exploit it.
• Playing games using computer programs, bots, or automated software.
• Using the platform for money laundering or processing illegal funds.
• Attempting to compromise the platform's security systems or game systems.
• Behaving in an indecent, threatening, or abusive manner toward other players or staff.
• Conducting transactions using a third party's credit card or mobile banking account.

9kg99 places the highest importance on protecting your personal information. We keep all your data secure using SSL encryption technology.

8.1 Data Collection

We collect only the information necessary to provide our services. This includes: name, mobile number, email address, payment information, and gameplay activity.

8.2 Use of Data

• For account management and identity verification.
• To process transactions and ensure security.
• To provide customer service and support.
• To fulfill legal obligations.

To learn more about how we protect your information, please read our Privacy Policy.

9kg99 takes responsible gaming very seriously. Gambling is for entertainment purposes only — play only with money you can afford to lose.

9.1 Our Commitment

• We provide players with the option to set their own deposit and betting limits.
• Self-exclusion or temporarily suspending your account is always available.
• If you notice signs of addiction, please contact our support team.

9.2 Support & Guidance

Gambling addiction is a serious problem. If you feel that you or someone you know is affected, please seek professional help. Read our Responsible Gaming Guidelines.

10.1 Closure by the User

You can close your account at any time by contacting our customer support team. Please complete all eligible withdrawals before closing your account.

10.2 Closure by 9kg99

9kg99 reserves the right to close any account under the following circumstances:

• Violation of any provision of these Terms and Conditions.
• Providing false or incomplete registration information.
• Involvement in fraudulent or illegal activity.
• Bonus abuse or attempts to exploit the system.
• Orders from regulatory authorities or legal obligations.

9kg99 will not be held liable for the following:

• Losses caused by internet disconnection or technical issues.
• Losses resulting from unauthorized access to your account (if caused by your own negligence).
• Losses caused by issues with third-party software or services.
• Losses resulting from changes to or discontinuation of services due to legal or regulatory changes.

In all circumstances, 9kg99's maximum liability will be limited to the actual balance in your account.

9kg99 reserves the right to change, amend, or update these Terms and Conditions at any time. For any significant changes, we will notify you in the following ways:

• By publishing an update on this page of the website and changing the "Last Updated" date.
• By sending a notification to your registered email address.

Continued use of our platform after updated terms have been published will be considered your automatic acceptance of the new terms. If you do not agree with the new terms, you have the right to close your account.

If you have any questions, concerns, or complaints about these Terms and Conditions, please get in touch with us:

• Live Chat: Support in Bengali is available 24 hours a day, 7 days a week.
• Email: [email protected]

Our customer service team is always ready to answer all your queries. Visit our FAQ page for more information.